Refund policy

Return and Refund Policy

At I Wish You*, we want you to be completely satisfied with your gift purchases. However, please carefully review our return and refund guidelines below.

1. Order Inspection

Once your order is delivered, please inspect the package immediately. Any issues with the items or damages must be given back to the courier for return.

2. Returns

• If you need to return an item, please ensure that the return is handled directly with the courier at the time of delivery.
• Items should be returned in their original condition, unused, and in their original packaging.
• Returns are not accepted after the package has been received and opened, as we do not offer refunds once the delivery has been confirmed.

3. No Refunds After Delivery

• No refunds will be issued after the delivery of the package, including for any change of mind, dissatisfaction, or minor issues.
• In the event that an item is damaged or incorrect at the time of delivery, please contact us immediately, and we will arrange a resolution.

Thank you for shopping with us! If you have any further questions regarding our Return and Refund Policy, feel free to contact our customer service team at sales@iwishyoueg.com.